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5vz Puater rods |
June 13, 2013 |
Reviewer:
Ray Sines from Ooltewah, TN United States
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I am very satisfied with my purchase and the customer care I received. To be honest, I have not purchased from LC Engineering in over 7yrs because of a very bad customer care issue. I had ordered parts, and was told over and over again that they were on their way and had shipped, only to find out after 3 weeks, they still were on back order. (I felt like I was being jerked around, and it wasn't until after several phone calls, that the truth about the back order come out.) Because of that incident, I did not want to ever order again from LC Engineering. However, with LC Engineering being the only company to offer the Pauter rods, I was left to make another purchase from LC Engineering, reluctantly I did...
I was blown away at how well the service person on the phone handled my order. As well, the rods arrived much sooner than expect.
Thank you so much for your service! I will now keep LC Engineering in mind when looking for Toyota performance parts.
Thanks, RAY
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